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Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment details when you register on our website, place an order, or communicate with us.
- Transactional Information: Information related to your transactions with us, such as shipment details, billing information, and transaction history.
- Technical Information: We collect information about your device and how you interact with our website, including IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
- Third-Party Information: We may receive information from third-party sources, such as business partners, service providers, and publicly available sources, which we may combine with other information we collect.
- How We Use Your Information
- To Provide Services: We use your personal and transactional information to process orders, manage shipments, provide customer support, and communicate with you about your account or services.
- To Improve Our Services: We analyze your technical information and feedback to enhance our website, services, and customer experience.
- Marketing Communications: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about our services through the channels of Email, SMS, and Whatsapp. You can opt-out of marketing communications at any time.
- Legal and Regulatory Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our users.
- Information Sharing and Disclosure
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, and delivering services. These providers are obligated to protect your information and use it solely for the purposes for which it was shared.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies help us understand how you use our site, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.
- Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
- Your Rights
- Access and Correction: You have the right to access and update your personal information held by us. You can do this by logging into your account or contacting us directly.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Jones Elite Logistics
# 648 1st Main 1st Stage, Binnamangala, Indiranagar, Bengaluru North, Karnataka, India, 560038
Email: sales@joneselitelogistics.com
Phone: 96209 53999
